Implementasi Analytical Hierarchy Process-Topsis Dalam Penentuan Marketplace Terbaik Di Indonesia

The marketplace industry in Indonesia is starting to grow rapidly over time. Behind the convenience, some users still feel dissatisfied when making transactions. Problems that are often encountered product incompatibility, delivery problems, types of payment methods, unsatisfactory service, difficult return policies. In addition, many considerations such as prices, discounts, and promos make confused about choosing right This study applies AHP-TOPSIS method decision support determine best with criteria used, namely discounts & promos, services, features, quality, availability goods. While alternatives used Tokopedia, Shopee, Blibli, Lazada, Bukalapak. results implementation resulted Shopee being recommendation a preference value 0.9897, followed by Tokopedia 0.7289, Lazada 0.4145, Bukalapak 0.0641 Blibli 0.0059. this expected be useful for community decisions on suits their needs circumstances conducting transactions